CRM & customer portal development

Your Business. Your CRM. Your Portal.

We build custom CRM systems and customer portals designed around the way your business actually works.

Manage customers, appointments, payments, documents, communications, workflows, and more—all in one customized business system.

Role-based permissions 50+ integrations AI-powered workflows
app.yourcompany.com/crm

Good morning, Dana

Tuesday overview

3DK

Customers

1,284

+42

Appointments

37

today

Revenue (MTD)

$92,410

+12%

Open tasks

18

6 due

Pipeline value

8 weeks
Marina Bay PropertiesProposal$8,400
Rivera Home ServicesActive$2,150
Northline ContractingOnboarding$5,600
Coastal Pool CareRenewal$1,280

Today's appointments

9:00Site visit — Rivera
11:30Onboarding call
2:15Quote review

Portal activity

Invoice #3021 paid
Contract signed by Northline
New message from Coastal Pool
What we build

More Than a CRM

We build complete business systems — the CRM your team works in, the portal your customers log into, and the automations and integrations that hold it all together.

Custom CRM systems

Records, pipelines, and views shaped around your process.

Customer portals

A secure, branded space for your customers to self-serve.

Internal employee portals

Role-specific tools for staff, crews, and managers.

Customer dashboards

Personalized metrics, history, and next actions.

Business management apps

Operations software that replaces scattered spreadsheets.

Automated workflows

Rules and triggers that move work forward without you.

Scheduling systems

Bookings, reminders, routes, and calendar sync.

Payment systems

Invoices, checkout, and payment status inside the system.

Document management

Uploads, e-signature flows, and organized file access.

Communication systems

Email, SMS, and in-app messaging tied to records.

AI-powered workflows

Summaries, drafting, enrichment, and assisted triage.

Custom API integrations

Connections to the tools that run your business.

Customer portals

Give Your Customers Their Own Portal

Customers securely log in to see exactly what belongs to them — appointments, documents, payments, and conversations — without emailing your team for every update.

  • Customer accounts
  • OTP login
  • Google Sign-In
  • Personalized dashboards
  • Appointments
  • Documents
  • Payments
  • Messages
  • Comments
  • Account information
  • Custom customer actions
  • Role-based visibility
RRivera Home Services — Client Portal
Secure

Welcome back, Alicia

Your account, appointments and documents

Next appointment

Thu, 10:30 AM — Quarterly maintenance

RescheduleDetails

Billing

Invoice #3042 — $340.00 due Friday

Pay now

Documents

  • Service agreement.pdf
  • Inspection report.pdf
  • Warranty.pdf

Messages

Your crew is scheduled for Thursday.

Perfect, see you then!

CRM features

Built Around Your Business

Every field, stage, permission, and dashboard is configured for your workflow — not squeezed into someone else's template.

Custom customer records
Lead management
Sales pipelines
Dashboards
Tasks
Automated workflows
Customer history
Comments
Advanced user actions
Granular permissions
Visibility controls
Custom fields
Notifications
Reporting
Search and filtering

The system is customized to each customer's workflow — we adapt the software to your process, in whatever order and language your team already uses.

Access & security

Powerful Access & Security Controls

Control exactly what customers, employees, managers, and administrators can see and do — down to individual records and fields.

OTP authentication

Passwordless one-time codes for simple, secure customer access.

Google Sign-In

Familiar single sign-on for customers and staff.

Two-factor authentication

An additional verification step for sensitive accounts.

Filtered user sync

Only the users that match your rules are provisioned.

Domain-restricted signup

Limit account creation to approved email domains.

Granular permissions

Control access at the role, record, and field level.

Global data restrictions

System-wide rules that scope what data is reachable.

Role-based access

Distinct experiences for customers, staff, managers, admins.

Secure customer accounts

Each customer sees only their own records and activity.

Mobile

Your Portal. On Their Phone.

Customers can install the portal as a Progressive Web App (PWA) on supported devices — an app icon on the home screen, no app store required.

  • Installable mobile experience
  • Push notifications
  • Mobile-friendly dashboards
  • Customer accounts
  • Appointments
  • Messages
  • Documents
  • Payments

Installable PWA and push notifications are included with the Premium plan and depend on device and browser support.

Rivera Home Services

Your Portal

Next visit

Thu · 10:30 AM

Balance due

$340.00

Push notification

Your technician is on the way.

HomeDocsPayChat
Automation

Make Your Business Run Automatically

We connect the tools you already use and automate the repetitive steps between them, so records stay current and nothing falls through the cracks.

New leadCreate CRM record
New customerCreate portal account
Appointment bookedSend confirmation
Payment receivedUpdate customer record
Form submittedTrigger workflow
Document signedNotify team
Customer messageNotify staff
New leadAI-assisted processing
Integrations

Connect the Tools You Already Use

Native integrations, Zapier integrations, and custom API connections.

AActiveCampaignMarketing
AAirtableData
AAnthropicAI
AApifyData
AApolloSales
AAsanaProductivity
AAttioSales
BBigQueryData
BBrevoMarketing
CCCal.comScheduling
CCalendlyScheduling
CClickUpProductivity
CCodaProductivity
DDocsAutomatorDocuments
DDocuSignDocuments
FFathomAI
FFirecrawlData
GGeminiAI
GGmailCommunication
GCGoogle CalendarScheduling
GSGoogle SheetsData
GGranolaAI
HHubSpotSales
JJotformForms
LLinkupData
MMariaDBDatabases
MMessageBirdCommunication
MEMicrosoft ExcelData
MMistralAI
MCMonday.comProductivity
MMySQLDatabases
NNotionProductivity
OOpenAIAI
OOutlookCommunication
PPineconeAI
PPostgreSQLDatabases
PPostmarkCommunication
RReplicateAI
RResendCommunication
SSlackCommunication
SSmartSuiteProductivity
SSoftrProductivity
SSSQL ServerDatabases
SStripePayments
SSupabaseDatabases
TTelegramCommunication
TTwilioCommunication
WWhatsAppCommunication
XXanoDatabases
XXeroPayments
ZZendeskSupport
ZZoomCommunication

Don't see the software you use? We can often connect it through Zapier, an API connector, or custom code.

Integration availability depends on the selected plan and project requirements. Not every integration is available on every plan.

Custom development

Need Something Custom?

We can go beyond standard integrations with custom code, API connectors, custom workflows, and advanced business logic.

Talk About Your Project
  • Custom code
  • API connectors
  • Custom workflows
  • Advanced user actions
  • Custom business logic
  • Third-party integrations
  • Custom dashboards
Pricing

Simple Plans, Custom Systems

Two plans covering the CRM, the customer portal, and the integrations that connect them.

Standard

$199/month

or $2,000/year

Save $388 when you pay annually.

  • Custom CRM
  • Customer portal
  • OTP login
  • Google Sign-In
  • Granular permissions
  • Advanced user actions
  • Comments
  • Custom workflows
  • Core integrations
  • Zapier integrations
  • Customer dashboards
  • Appointment and scheduling integrations
  • Payment integrations
  • Communication integrations
Choose Standard
Most Powerful

Premium

$500/month

or $5,200/year

Save $800 when you pay annually.

  • Everything in Standard
  • Filtered user sync
  • Two-factor authentication (2FA)
  • Domain-restricted signup
  • Global data restrictions
  • Installable mobile app (PWA)
  • Push notifications
  • Custom code
  • API connectors
  • Expanded native integrations
  • Priority onboarding
  • Priority support
  • Advanced customization
Choose Premium

Final project scope, setup, data migration, and unusually complex custom development may require a separate quote. Integration availability depends on the selected plan and project requirements.

How it works

From Conversation to Launch

1

Tell Us What You Need

You explain your business, your current tools, and the workflow you want the system to support.

2

We Design Your System

We design the CRM, portal, workflows, permissions, and integrations around the way you work.

3

We Build & Connect It

We build the system and connect the tools your team already uses day to day.

4

Launch & Grow

You launch your new system and keep improving it as your business grows and changes.

Why choose us

Built For Your Business—Not The Business Next Door.

Custom-built around your workflow

We start from how you work today, then design the system to match.

Customer-facing portals

Self-service access that reduces inbound calls and email threads.

Powerful permissions

Role, record, and field-level control over what each person sees.

Extensive integrations

Native connections, Zapier, APIs, and custom connectors.

Automation

Repetitive steps handled automatically across your tools.

AI capabilities

AI-assisted processing where it genuinely saves time.

Mobile-ready

Responsive by default, installable on Premium.

Scalable

Add roles, data, and automations as the business grows.

Ongoing support

Continued help after launch, with priority options on Premium.

Use cases

Systems For How You Actually Operate

A few of the businesses a custom CRM and customer portal fit especially well.

Home service businesses

Track jobs, crews, and recurring visits, and give homeowners a portal for scheduling, invoices, and service history.

Cleaning companies

Manage recurring routes and checklists, and let clients confirm appointments, view receipts, and message the office.

Pool service companies

Log chemical readings and route stops, then publish visit reports and payment history to each customer's portal.

Contractors

Move estimates through a pipeline, collect signed documents, and share project progress and change orders with clients.

Real estate businesses

Organize leads and listings, automate follow-up, and give buyers and sellers a private document and update hub.

Professional services

Standardize intake, track engagements, and give clients a portal for deliverables, invoices, and secure messages.

Agencies

Run client accounts, approvals, and reporting in one place, with a branded portal replacing scattered email threads.

Medical & appointment-based

Coordinate bookings and reminders, capture intake forms, and let patients manage appointments and documents securely.

Membership businesses

Handle member records, renewals, and payments, and give members a dashboard for benefits, billing, and content.

Sales organizations

Build pipelines and activity tracking around your process, with automation for routing, follow-up, and reporting.

Small businesses

Replace spreadsheets and disconnected tools with one system that fits your workflow without unnecessary complexity.

Growing companies

Add roles, permissions, automations, and integrations as the team scales, without rebuilding the whole system.

FAQ

Questions, Answered

Ready to Build Your Business System?

Tell us what you want your CRM and customer portal to do, and we'll help turn your workflow into a customized system.