Features

Everything Your Business System Needs

Records, pipelines, portals, permissions, automation, and integrations — configured for your workflow rather than a generic template.

CRM features

Built Around Your Business

Every field, stage, permission, and dashboard is configured for your workflow — not squeezed into someone else's template.

Custom customer records
Lead management
Sales pipelines
Dashboards
Tasks
Automated workflows
Customer history
Comments
Advanced user actions
Granular permissions
Visibility controls
Custom fields
Notifications
Reporting
Search and filtering

The system is customized to each customer's workflow — we adapt the software to your process, in whatever order and language your team already uses.

What we build

More Than a CRM

We build complete business systems — the CRM your team works in, the portal your customers log into, and the automations and integrations that hold it all together.

Custom CRM systems

Records, pipelines, and views shaped around your process.

Customer portals

A secure, branded space for your customers to self-serve.

Internal employee portals

Role-specific tools for staff, crews, and managers.

Customer dashboards

Personalized metrics, history, and next actions.

Business management apps

Operations software that replaces scattered spreadsheets.

Automated workflows

Rules and triggers that move work forward without you.

Scheduling systems

Bookings, reminders, routes, and calendar sync.

Payment systems

Invoices, checkout, and payment status inside the system.

Document management

Uploads, e-signature flows, and organized file access.

Communication systems

Email, SMS, and in-app messaging tied to records.

AI-powered workflows

Summaries, drafting, enrichment, and assisted triage.

Custom API integrations

Connections to the tools that run your business.

Automation

Make Your Business Run Automatically

We connect the tools you already use and automate the repetitive steps between them, so records stay current and nothing falls through the cracks.

New leadCreate CRM record
New customerCreate portal account
Appointment bookedSend confirmation
Payment receivedUpdate customer record
Form submittedTrigger workflow
Document signedNotify team
Customer messageNotify staff
New leadAI-assisted processing
Access & security

Powerful Access & Security Controls

Control exactly what customers, employees, managers, and administrators can see and do — down to individual records and fields.

OTP authentication

Passwordless one-time codes for simple, secure customer access.

Google Sign-In

Familiar single sign-on for customers and staff.

Two-factor authentication

An additional verification step for sensitive accounts.

Filtered user sync

Only the users that match your rules are provisioned.

Domain-restricted signup

Limit account creation to approved email domains.

Granular permissions

Control access at the role, record, and field level.

Global data restrictions

System-wide rules that scope what data is reachable.

Role-based access

Distinct experiences for customers, staff, managers, admins.

Secure customer accounts

Each customer sees only their own records and activity.

Mobile

Your Portal. On Their Phone.

Customers can install the portal as a Progressive Web App (PWA) on supported devices — an app icon on the home screen, no app store required.

  • Installable mobile experience
  • Push notifications
  • Mobile-friendly dashboards
  • Customer accounts
  • Appointments
  • Messages
  • Documents
  • Payments

Installable PWA and push notifications are included with the Premium plan and depend on device and browser support.

Rivera Home Services

Your Portal

Next visit

Thu · 10:30 AM

Balance due

$340.00

Push notification

Your technician is on the way.

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Custom development

Need Something Custom?

We can go beyond standard integrations with custom code, API connectors, custom workflows, and advanced business logic.

Talk About Your Project
  • Custom code
  • API connectors
  • Custom workflows
  • Advanced user actions
  • Custom business logic
  • Third-party integrations
  • Custom dashboards

Ready to Build Your Business System?

Tell us what you want your CRM and customer portal to do, and we'll help turn your workflow into a customized system.