CRM & Portals

One System For Your Team And Your Customers

Your team works in a CRM shaped around your process. Your customers log into a portal that shows only what belongs to them. Both stay in sync automatically.

app.yourcompany.com/crm

Good morning, Dana

Tuesday overview

3DK

Customers

1,284

+42

Appointments

37

today

Revenue (MTD)

$92,410

+12%

Open tasks

18

6 due

Pipeline value

8 weeks
Marina Bay PropertiesProposal$8,400
Rivera Home ServicesActive$2,150
Northline ContractingOnboarding$5,600
Coastal Pool CareRenewal$1,280

Today's appointments

9:00Site visit — Rivera
11:30Onboarding call
2:15Quote review

Portal activity

Invoice #3021 paid
Contract signed by Northline
New message from Coastal Pool
What we build

More Than a CRM

We build complete business systems — the CRM your team works in, the portal your customers log into, and the automations and integrations that hold it all together.

Custom CRM systems

Records, pipelines, and views shaped around your process.

Customer portals

A secure, branded space for your customers to self-serve.

Internal employee portals

Role-specific tools for staff, crews, and managers.

Customer dashboards

Personalized metrics, history, and next actions.

Business management apps

Operations software that replaces scattered spreadsheets.

Automated workflows

Rules and triggers that move work forward without you.

Scheduling systems

Bookings, reminders, routes, and calendar sync.

Payment systems

Invoices, checkout, and payment status inside the system.

Document management

Uploads, e-signature flows, and organized file access.

Communication systems

Email, SMS, and in-app messaging tied to records.

AI-powered workflows

Summaries, drafting, enrichment, and assisted triage.

Custom API integrations

Connections to the tools that run your business.

Customer portals

Give Your Customers Their Own Portal

Customers securely log in to see exactly what belongs to them — appointments, documents, payments, and conversations — without emailing your team for every update.

  • Customer accounts
  • OTP login
  • Google Sign-In
  • Personalized dashboards
  • Appointments
  • Documents
  • Payments
  • Messages
  • Comments
  • Account information
  • Custom customer actions
  • Role-based visibility
RRivera Home Services — Client Portal
Secure

Welcome back, Alicia

Your account, appointments and documents

Next appointment

Thu, 10:30 AM — Quarterly maintenance

RescheduleDetails

Billing

Invoice #3042 — $340.00 due Friday

Pay now

Documents

  • Service agreement.pdf
  • Inspection report.pdf
  • Warranty.pdf

Messages

Your crew is scheduled for Thursday.

Perfect, see you then!

CRM features

Built Around Your Business

Every field, stage, permission, and dashboard is configured for your workflow — not squeezed into someone else's template.

Custom customer records
Lead management
Sales pipelines
Dashboards
Tasks
Automated workflows
Customer history
Comments
Advanced user actions
Granular permissions
Visibility controls
Custom fields
Notifications
Reporting
Search and filtering

The system is customized to each customer's workflow — we adapt the software to your process, in whatever order and language your team already uses.

Access & security

Powerful Access & Security Controls

Control exactly what customers, employees, managers, and administrators can see and do — down to individual records and fields.

OTP authentication

Passwordless one-time codes for simple, secure customer access.

Google Sign-In

Familiar single sign-on for customers and staff.

Two-factor authentication

An additional verification step for sensitive accounts.

Filtered user sync

Only the users that match your rules are provisioned.

Domain-restricted signup

Limit account creation to approved email domains.

Granular permissions

Control access at the role, record, and field level.

Global data restrictions

System-wide rules that scope what data is reachable.

Role-based access

Distinct experiences for customers, staff, managers, admins.

Secure customer accounts

Each customer sees only their own records and activity.

Mobile

Your Portal. On Their Phone.

Customers can install the portal as a Progressive Web App (PWA) on supported devices — an app icon on the home screen, no app store required.

  • Installable mobile experience
  • Push notifications
  • Mobile-friendly dashboards
  • Customer accounts
  • Appointments
  • Messages
  • Documents
  • Payments

Installable PWA and push notifications are included with the Premium plan and depend on device and browser support.

Rivera Home Services

Your Portal

Next visit

Thu · 10:30 AM

Balance due

$340.00

Push notification

Your technician is on the way.

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How it works

From Conversation to Launch

1

Tell Us What You Need

You explain your business, your current tools, and the workflow you want the system to support.

2

We Design Your System

We design the CRM, portal, workflows, permissions, and integrations around the way you work.

3

We Build & Connect It

We build the system and connect the tools your team already uses day to day.

4

Launch & Grow

You launch your new system and keep improving it as your business grows and changes.

Ready to Build Your Business System?

Tell us what you want your CRM and customer portal to do, and we'll help turn your workflow into a customized system.